Terms and Conditions

REVISION POLICY

The package you've selected includes several revisions for your modifications. You can request revisions within this limit as specified in your package details. We aim to provide excellent service, so we'll keep revising until your needs are met. If the design remains the same, there won't be extra charges. You'll receive your revised design within 48 hours. Please be aware that any changes requested after finalizing website designs will be considered a new order and will have additional charges.

REFUND POLICY

The refund policy for Bryce Digital Solutions is as follows:

• No refunds for clients who selected a special package.
• Refunds are not provided once the primary design concept is approved.
• Refunds are not applicable for clients who requested revisions.
• Lack of communication for over two weeks from project initiation voids eligibility for a refund.
• Refunds are not granted if company policy is violated.
• Seeking services from other companies for the same project voids eligibility for a refund.
• Refunds are not issued if the creative brief lacks essential information.
• No refunds for complete design changes.
• Refund requests beyond the stipulated time frame are not considered.
• Refunds are not provided if the business undergoes alterations like closing or name changes.
• Refunds are not granted for reasons like 'change of mind' or 'disagreement with a partner.'
• If dissatisfied with a specific service in a bundle, a refund is applicable only for that service.
• No refunds after 15 days from the purchase date.
• Non-refundable services include Social Media, SEO, Domain Registration, and Web Hosting.
• Refunds are not entertained once the client approves the website design for development.
• A money-back guarantee applies only if the client entirely rejects initial designs. Additional concepts or modifications incur a 33% deduction for incurred costs.

Please note that Bryce Digital Solutions reserves the right to reject any project or cancel the contract. After a refund, clients relinquish all rights to use the designs, which become the property of Bryce Digital Solutions.

CLAIM YOUR REFUND

To begin your refund process, please follow these steps:

• Call +1 (844) 349-8242 to contact our customer service team and initiate your refund.
• Start a live chat to communicate your refund request directly.
• Email us at info@brycedigitalsolutions.com with details of your refund request.

Once we receive your refund request, we will promptly acknowledge it. Our team will then conduct the necessary analysis, and upon completion, we will proceed with the refund process.

Please be aware that upon receiving a refund, you forfeit any rights to designs provided by Bryce Digital Solutions. The information will be submitted to Copyright Acquisition Agencies to ensure legal compliance. This step is taken to maintain the integrity and legality of copyright ownership.

QUALITY ASSURANCE POLICY

We are dedicated to meeting and surpassing your expectations by putting forth our best efforts to fulfill your needs. Our designers are committed to delivering high-quality designs that undergo thorough research and meticulous crafting to ensure excellence and satisfaction.

100% SATISFACTION GUARANTEE

Our unlimited revisions policy guarantees your complete satisfaction with our services. We aim to exceed your expectations, continuously striving for excellence in all aspects of our work.

We are dedicated to ensuring your satisfaction, which means we won't finalize the revision process until you are fully content with your design. The number of revisions available to you corresponds with the specifications detailed in your selected package.

DELIVERY POLICY

The complete order will be dispatched to the designated account on the date specified in the Order Confirmation. Furthermore, a confirmation email will be sent to ensure you stay informed.

Please be aware that the turnaround time for your order aligns with the specifics outlined in your chosen package, with a minimum processing time of 2 business days.

For urgent orders necessitating expedited delivery, we advise you to reach out to our customer support team promptly.

RECORD MAINTENANCE

Bryce Digital Solutions keeps detailed records of finalized designs. If you misplace an order, we have a comprehensive system in place to provide you with the exact file you need.

24/7 CUSTOMER SUPPORT

Our dedicated team is prepared to address your inquiries anytime, ensuring you receive the assistance you require whenever needed.

COMMUNICATION POLICY

Bryce Digital Solutions assumes no responsibility for any communication conducted via platforms other than those associated with "....brycedigitalsolutions.com" or any phone numbers not explicitly provided by us on our official website. We hereby declare that we are not liable for any damages resulting from communication conducted through contact details not officially provided by us.

We take full responsibility for all information transmitted through our officially recognized domains. Any communication outside these channels is not endorsed or acknowledged by Bryce Digital Solutions.